Provide vehicle total loss assessment Evidence Guide

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Evidence Guide: AURVNA4002 - Provide vehicle total loss assessment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

AURVNA4002 - Provide vehicle total loss assessment

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for vehicle assessment

Assessment information is gathered
Assessment information is read and interpreted
Materials, resources and safety equipment are located and checked for safe use

Assessment information is gathered

Completed
Date:

Teacher:

Evidence:

Assessment information is read and interpreted

Completed
Date:

Teacher:

Evidence:

Materials, resources and safety equipment are located and checked for safe use

Completed
Date:

Teacher:

Evidence:

Inspect vehicle

Vehicle assessment process is determined and followed
Vehicle to be inspected is located
Workplace policies and procedures, workplace health and safety (WHS) requirements and workplace environmental practices and policies are read and complied with
Vehicle is inspected to ensure compliance with insurance claim requirements in line with compliance requirements
Preferred dismantling and inspection methods are determined that conform to vehicle manufacturer, component suppliers, workplace policies and procedures, and legal requirements
Dismantling and inspection methods are communicated to repair estimator
Damage and faults to vehicle system and component are determined
Required outsourcing to specialist services is determined

Vehicle assessment process is determined and followed

Completed
Date:

Teacher:

Evidence:

Vehicle to be inspected is located

Completed
Date:

Teacher:

Evidence:

Workplace policies and procedures, workplace health and safety (WHS) requirements and workplace environmental practices and policies are read and complied with

Completed
Date:

Teacher:

Evidence:

Vehicle is inspected to ensure compliance with insurance claim requirements in line with compliance requirements

Completed
Date:

Teacher:

Evidence:

Preferred dismantling and inspection methods are determined that conform to vehicle manufacturer, component suppliers, workplace policies and procedures, and legal requirements

Completed
Date:

Teacher:

Evidence:

Dismantling and inspection methods are communicated to repair estimator

Completed
Date:

Teacher:

Evidence:

Damage and faults to vehicle system and component are determined

Completed
Date:

Teacher:

Evidence:

Required outsourcing to specialist services is determined

Completed
Date:

Teacher:

Evidence:

Determine vehicle repair action

Preferred repair method for vehicle system and components is selected that conforms to vehicle manufacturer, component suppliers, workplace policies and procedures, and legal requirements
Preferred repair methods for paint, trim and accessories are selected that conform to vehicle manufacturer, component suppliers, workplace policies and procedures, and legal requirements
Job procedures are determined that minimise waste material
Repair methods are communicated and agreed with repairer and/or specialist services
Estimated cost of repairs is calculated
Settlement action is decided

Preferred repair method for vehicle system and components is selected that conforms to vehicle manufacturer, component suppliers, workplace policies and procedures, and legal requirements

Completed
Date:

Teacher:

Evidence:

Preferred repair methods for paint, trim and accessories are selected that conform to vehicle manufacturer, component suppliers, workplace policies and procedures, and legal requirements

Completed
Date:

Teacher:

Evidence:

Job procedures are determined that minimise waste material

Completed
Date:

Teacher:

Evidence:

Repair methods are communicated and agreed with repairer and/or specialist services

Completed
Date:

Teacher:

Evidence:

Estimated cost of repairs is calculated

Completed
Date:

Teacher:

Evidence:

Settlement action is decided

Completed
Date:

Teacher:

Evidence:

Calculate total loss value

Valuation supporting documentation is compiled
Salvage value is determined
Total loss calculation is performed
Research and validation of vehicle prior accident values and salvage value are conducted

Valuation supporting documentation is compiled

Completed
Date:

Teacher:

Evidence:

Salvage value is determined

Completed
Date:

Teacher:

Evidence:

Total loss calculation is performed

Completed
Date:

Teacher:

Evidence:

Research and validation of vehicle prior accident values and salvage value are conducted

Completed
Date:

Teacher:

Evidence:

Complete post-assessment documentation

Written-Off Vehicles Register (WOVR) is completed according to relevant state or territory regulations, and workplace policies and procedures
Vehicle assessment report is completed including recommended settlement
WOVR entry and vehicle assessment report are submitted according to workplace policies and procedures

Written-Off Vehicles Register (WOVR) is completed according to relevant state or territory regulations, and workplace policies and procedures

Completed
Date:

Teacher:

Evidence:

Vehicle assessment report is completed including recommended settlement

Completed
Date:

Teacher:

Evidence:

WOVR entry and vehicle assessment report are submitted according to workplace policies and procedures

Completed
Date:

Teacher:

Evidence:

Assessed

Teacher: ___________________________ Date: _

Signature: ________________________________________________

Comments:

Instructions to Assessors

Evidence Guide


The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge. A person who demonstrates competency in this unit must be able to: gather, read and interpret vehicle assessment information determine and communicate dismantle, inspection and repair methods for panel, paint and mechanical damage compile valuation supporting documentation calculate a total loss value, including determining salvage value research and validate vehicle prior accident value and salvage value complete and submit a WOVR and vehicle assessment report.
Context of, and specific resources for assessment	Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting. Assessment is to occur: using standard workplace practices and procedures following safety requirements applying environmental constraints. Assessment is to comply with relevant: regulatory requirements Australian standards industry codes of practice. The following resources must be made available for the assessment of this unit: a range of vehicles with both minor and extensive vehicle damage, including vehicles with total loss damage relevant information, including original equipment manufacturer (OEM) design specification and repair procedures, workshop and body manuals relevant materials, resources and safety equipment, including digital camera, paperwork and PPE kit relevant WHS materials, including workshop WHS procedures vehicle assessment information, including assessment notification, digital images and quote.
Method of assessment	Assessment must satisfy the endorsed Assessment Guidelines of this Training Package. Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge. Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application. Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role. Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients. Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.

Required Skills and Knowledge

Required skills

technical skills to recommend dismantling and repair procedures

communication skills to:

engage with repairers and specialist providers

obtain vehicle assessment information from others

report work outcomes and problems

literacy skills to:

complete WOVR

interpret assessment information

interpret technical information and specifications

use common industry terminology

interpret information relating to insurance claims and inspection requirements

interpret safety procedures

write vehicle assessment reports

numeracy skills to:

calculate cost estimates

interpret technical measurements

problem-solving skills to:

identify and avoid planning and scheduling problems

identify technical and procedural problems

prevent time and material wastage

technology skills to use communication devices and computerised equipment to:

determine current values and costs

prepare a WOVR and vehicle assessment report

search and gather supporting material, including online material

take, locate, download and view digital images

Required knowledge

technical knowledge of motor vehicle mechanical, electrical, surface and structural:

damage and faults

dismantling and repair methods

transferred damage and individual vehicle design

methods of sourcing current retail costs of vehicles and vehicle components and materials

vehicle inspection and damage assessment procedures and methodologies, including repair set-ups and dismantling procedures

current assessing and quoting methodologies

relevant automotive websites to locate current best practice and future trends information

general insurance industry knowledge, including relevant sections of:

Insurance Contracts Act

State or Territory Fair Trading Act

Motor Vehicle Insurance and Repair Industry Code of Conduct

personal legal liability

intellectual property

contract and insurance law

methods of sourcing manufacturer and component supplier specifications, including workshop manuals and repair guides

applicable commonwealth, state or territory laws, regulations and standards relating to inspecting vehicles and determining vehicle damage, including:

Competition and Consumer Act

legislation

Workplace Health and Safety Act

environmental regulations

workplace policies and procedures relating to vehicle inspection and determining vehicle damage, including:

quality requirements

recording and reporting procedures

use of digital images

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Assessment information may include:	assessment notification detailing: claims handler driver details incident details insurance policy details where applicable report items vehicle details vehicle inspection details including; assess without prejudice or assess and authorise vehicle location vehicle owner details digital images quote for repairs.
Materials, resources and safety equipment may include:	digital camera electronic or paper-based information and reports internet connection laptop maps personal protective equipment (PPE) kit which may contain: dust masks glasses hand cleaner overalls safety boots sharps gloves sunscreen torch vest tablet.
WHS requirements may include:	ensuring safe location of vehicle to be inspected following workshop WHS procedures testing vehicle for safety and sharps.
Specialist services may include:	air conditioning automotive glaziers battery electric vehicle (BEV) brake cooling systems electrical and electronic systems hybrids liquid petroleum gas (LPG) suspension and wheel alignments transmission trimming.
Minimise waste material may include:	exchange parts manage waste recycled parts.
Settlement action may include:	cash settlement repair total loss.
Valuation supporting documentation may include:	web based references such as: dealer guides vehicle seller guides published references such as the Trading Post local sales documents.
Total loss calculation must include the following formulas:	cost of repairs exceeds sum insured or market value cost of repairs plus salvage value is greater than or equal to sum insured or market value.
Research and validation must include:	subject matter experts such as: auction yards salvage yards web based references such as: dealer guides vehicle seller guides.

NTISthis.com

Evidence Guide: AURVNA4002 - Provide vehicle total loss assessment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

AURVNA4002 - Provide vehicle total loss assessment

Prepare for vehicle assessment

Inspect vehicle

Determine vehicle repair action

Calculate total loss value

Complete post-assessment documentation

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

Instructions to Assessors

Teacher: ___________________________ Date: _